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WARRANTY POLICY IS AS FOLLOWS…

Your repair is backed by a 6 Month Warranty which only covers labor and all parts installed by us from us as listed on your receipt. Warranty starts on pick up date when payment is taken in full for provided repair. Under no circumstances is your 6 month warranty period to reset if during that time a warranty claim is made by you.

No Returns, No Refunds. Absolutely no physical damage nor liquid damage covered under warranty. This applies to device while in your possession after it has left our facility on date of receipt when final payment is taken.  

 

PLEASE BE ADVISED OF THE FOLLOWING:

Due to the complexity of repairs and damage of most devices, Computer Intelligence Agency (CIA) staff cannot foresee any additional damage other than the obvious upon drop off without a proper diagnostic. Please take advantage of our free diagnostic on mobile devices whenever possible to allow our staff to properly assess damage and better provide repair cost of your device. On that account, Computer Intelligence Agency (CIA) and its staff cannot be held accountable for non-operational electronics after attempted repair.